Back in May I got a job as a house cleaner. Paid $9/hr and .33 cents to the gallon gas reimbursement. I love to clean, therefore I was loving my job. However things within this small owned business unraveled and started showing the amateurism about it all. My boss never had the schedule up on time. At times I would have to wait til 9PM on a Sunday night to find out if I worked Monday morning. On multiple occasions my checks were not given to me before 5PM (which is when the majority of financial institutions close). I would often be left without proper cleaning supplies or keys to get into the houses I was cleaning. Even with having to wait til Sunday evening for my schedule, I would find that my schedule was incomplete and be told that I was supposed to got to a particular house that wasn't even put on my schedule. The worst of all this was my boss would never take responsibility for her mistakes.
Not only did these situations bother me but they were bothering the girls I was working with as well. Some were being sent to houses where cats reside when they had a severe allergy to cats, while others weren't getting their gas reimbursement. I no longer enjoyed my job or took my boss seriously when she chose to evaluate me and another co-worker in an unprofessional manner through a joint E-MAIL. I could see all her flaws and she mine. I quickly lost all respect for my employer.
Finally the end of the road came. I went to a house up in Farmington that was ridiculously horrible and dirty. There were dirty clothes everywhere, moldy dishes throughout the house and in the sink, and children's toys scattered in every room. There were graham crackers smooshed into the beds (which I had to make) and stains all over the dining table. I was only supposed to be at this house for 3 hours. I was there for 5. The next day the woman who owned the house called my boss and said her house didn't even look like it had been cleaned! I was furious! What made me even more furious was neither boss of mine went to check off the house to see what the client was talking about. Instead they went completely off the word of the client and fired me. I get it, they're going to value a client over me but I know what I cleaned and I know I did a good job. To make situations worse they fired me through TEXT MESSAGE!!! Completely unprofessional! So instead of fighting back I simply wrote my boss this E-mail:
Holly,
Holly,
I wanted to take a moment and share with you some thoughts that not only I have had, but other cleaners have had as well. Trying to defend that I did all of what the client said I didn't do is pointless. I know you won't believe me over a client. I know what I cleaned and I know that I spent 5 hours at that house when I was only supposed to be there for 3. I also know that you value your clients above your cleaners, which is your first mistake. There is a reason you have a high turn-over rate and that is because you do not treat your cleaners with the care and respect they deserve. Your business is amateur and the more you continue to treat your cleaners as if they are your last priority the more your business will sink and fail. I have worked very hard and have seen no reward for it. Others have the same complaints. Even clients are mentioning to the cleaners about how much your turn-over rate bothers them. People like to see the same girls cleaning their house. However what bothers me most is you had Mat fire me through TEXT MESSAGE instead of calling me or even doing it yourself. That is completely unprofessional and disrespectful. I hope the best for you and Mat but more-so I hope the best for the girls who are continuing to put up with your unprofessional-ism.
Kyla Holly owns the business and Mat is a business manager she hired. She didn't even have the decency to fire me herself over the phone or in person but instead had poor Mat (Who is only a year older than me, might I add) fire me instead over text message. Needless to say I am upset for the reasons I was fired but I am relieved to be free of this ridiculous game they call a business.
